Sendbird 3.0

Sendbird 3.0 is an enterprise-grade omnichannel AI agent platform designed to elevate customer service and support. It enables businesses to initiate autonomous support and sales conversations, keep humans in the loop for complex inquiries, and proactively re-engage customers with personalized messages. Combining omnichannel AI with award-winning communication APIs, Sendbird empowers enterprises to build scalable AI agents delivering intelligent, seamless customer interactions across channels including chat, voice, SMS, email, and social media. Key features include real-time omnichannel support, AI-powered intent recognition, proactive engagement, unified customer insights, enterprise-grade security and compliance (GDPR, CCPA, HIPAA), and dedicated professional services with SLA-backed support. Trusted by industry leaders across fintech, retail, travel, telecom, and B2B sectors, Sendbird helps reduce response times, boost resolution rates, and optimize customer experience at scale.

platform:web platform:mobile-app pricing:custom form:saas feature:ai-powered feature:omnichannel feature:real-time feature:proactive-engagement feature:automation feature:integration-support feature:security feature:compliance feature:professional-services target:enterprises target:teams target:developers domain:fintech domain:retail domain:travel domain:telecommunication domain:b2b

Features

AI Powered

Omnichannel

Real Time

Proactive Engagement

Automation

Integration Support

Security

Compliance

Professional Services

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Basic Info

Category Customer Success

Website Producthunt

Availability & Pricing

Pricing Model
Custom Pricing
Details
Custom

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